Telesales Executive

Responsibilities

• Manage a portfolio of customers to increase sales and hit commercial targets
• Develop and maintain relationships with both new and existing customers to grow the business
• Capture and enter customer orders accurately to ensure timely delivery of products
• Partner with field-based salespeople to manage customer administration, including pricing and quotes
• Resolve customer service issues promptly to maintain high satisfaction levels
• Contribute to a safe, healthy, and positive working environment

Requirements

• Confident, personable, and enjoys engaging with people via telephone
• Highly organized, motivated, and energetic
• Comfortable working with numbers and discussing pricing with customers
• Proficient in Microsoft Word and Excel

Preferred Qualifications

• Relevant experience within a B2B trading environment
• Proven track record of delivering commercial targets
• Experience in developing and managing long-term customer relationships

About the Company

Kluman & Balter is one of the UK’s leading food wholesalers, specializing in the distribution of bakery ingredients to the food industry for over 100 years. We are a friendly, passionate team operating in a dynamic and fun office environment in Waltham Abbey, Essex.