Telecontroller

Responsibilities

• Monitor and control the operation of water production and sanitation facilities within the South-West Mediterranean region.
• Manage and analyze technical alarms and execute control commands on installations.
• Trigger necessary interventions and coordinate on-call technician deployments.
• Manage customer calls and network interventions during night shifts.
• Optimize alarm prioritization through regular reporting.
• Update operational data in technical and IT systems, including data entry and logbook maintenance.
• Collaborate with field operators, scheduling departments, and external services.

Requirements

• Bac+2 degree (BTS/DUT) in electromechanics, automation, maintenance, or a related field.
• Proven knowledge of water and sanitation system operations.
• Proficiency with technical tools including Topkapi, Océane, G2, G2A, and SMACC.
• Ability to work in a 3x8 shift rotation.
• Strong organizational skills, rigor, and ability to manage stress.
• Excellent interpersonal skills for internal and external communication.
• High level of autonomy and commitment to safety rules.

Benefits

• Competitive salary (2000 to 2350€ gross/month) plus shift premiums.
• 13th-month salary and annual performance bonuses.
• Annual water bonus, profit sharing, and employee savings schemes.
• Comprehensive benefits including health insurance, supplementary pension, and meal arrangements.

About the Company

SUEZ Eau France plays a key role in environmental protection and the preservation of natural resources. We provide essential water and sanitation services through innovation and expertise, working toward ecological transition and sustainable development for territories and the planet.