
Posted 8 hours ago
TechOPS Engineer
Envision Employment SolutionsTechOPS Engineer
Requirements
media post-production experience, technical support in audiovisual environments, Microsoft Excel, Outlook, Teams, SharePoint, Agile methodologies, AV workflow troubleshooting, video editing software knowledge
Skills
AgileJira
About the role
Responsibilities
- Manage support issue resolution based on production priorities
- Investigate and determine root causes of technical issues and failures
- Test, validate, and handover new or modified workflows to production teams
- Interface with the ORKA team to evaluate new feature requests and assist with testing in Dev environments
- Collaborate with the Head of Production systems to provide and implement new production systems
- Perform new workflow onboarding and provide first-line remote TechOps assistance for off-site jobs
- Maintain and manage tasks within the JIRA work management board
- Work with Global and local QA teams to ensure test patterns and frequencies are fit for purpose
Requirements
- Proven hands-on experience in media post-production or technical support within audiovisual environments
- Experience troubleshooting and improving AV workflows in operational settings
- Proficiency with Microsoft productivity tools including Excel, Outlook, Teams, and SharePoint
- Working knowledge of Agile methodologies and iterative project support frameworks
- Strong analytical skills for diagnosing production issues and identifying technical root causes
Preferred Qualifications
- Experience with video editing software
- Knowledge of audiovisual file management systems
- Experience with Baseband AV systems
About the Company
Envision Employment Solutions is partnering with a global leader in Information Technology Services & Consulting to find specialized talent for high-impact technical roles.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeTechOPS Engineer
Envision Employment Solutions · 6th of October City
