Technology Support Coordinator

Responsibilities

• Coordinate IT support services, technology coaching, and application training for attorneys and staff.
• Support the Technology Coaching program by helping users optimize their use of firm technology and best practices.
• Maintain high competency in firm applications (Microsoft Office, iManage DMS) and hardware (workstations, mobile devices, printers).
• Utilize the firm's service management system to report issues, track resolutions, and identify training opportunities.
• Collaborate with attorneys and staff to ensure the proper management and security of information, including email and document handling.
• Participate in quality assurance testing, coordinate pilot users, and document feedback for system enhancements.
• Communicate effectively with other IT personnel to ensure local office needs are addressed promptly.

Requirements

• High school diploma or equivalent required (College Degree preferred).
• Minimum of 3 years of related experience, preferably in a law firm or professional services environment.
• Proficiency in Microsoft Office.
• Strong organizational skills and the ability to prioritize workload under pressure.
• Excellent written and verbal communication, listening, and interpersonal skills.
• High attention to detail regarding spelling, punctuation, and grammar.

About the Company

Hunton Andrews Kurth LLP is an international law firm providing high-quality legal services to clients worldwide. We offer competitive compensation, including salaries and bonuses, alongside a range of benefits and wellness options designed to meet market standards across the legal industry.