Technician/Salesperson - Technology & Entertainment

Responsibilities

• Deliver exceptional customer service and technical support to customers
• Provide expert advice on PCs, software, and related peripherals
• Assist customers in finding the best technology and entertainment solutions for their needs
• Manage technical tasks and resolve customer complaints efficiently
• Drive sales to meet and exceed individual and store targets

Requirements

• Experience in a customer-focused retail environment
• Strong knowledge of technology and entertainment products
• Technical proficiency with peripherals such as digital cameras, printers, networking, and software
• Ability to work flexible retail hours, including weekends, public holidays, and late-night trades
• Excellent communication and problem-solving skills

Preferred Qualifications

• Knowledge of Apple products
• Experience in telecommunications

Benefits

• Guaranteed base earnings plus attractive commission structures
• Generous staff discounts
• Fantastic incentive-based promotions
• Opportunities for career progression and professional development
• A positive and rewarding work environment

About the Company

Harvey Norman is an Australian retail icon in the home and lifestyle space, known for providing a wide range of products and exceptional service to customers nationwide.