
Posted 13 hours ago
Technician/Salesperson - Technology & Entertainment
Harvey Norman
Requirements
Retail experience, Technology and entertainment product knowledge, Technical knowledge of peripherals, Apple product knowledge, Customer complaint resolution, Availability for weekends and public holidays
Skills
customer serviceTechnical Support
About the role
Responsibilities
- Provide exceptional customer service and technical support to customers
- Deliver expert advice on PCs, software, and life-at-home solutions
- Manage technical tasks and customer queries efficiently
- Resolve customer complaints with quick decision-making to ensure satisfaction
- Drive sales to meet and exceed individual and store targets
Requirements
- Experience working in a customer-focused retail environment
- High level of product knowledge regarding technology and entertainment
- Technical knowledge of peripherals including digital cameras, printers, and networking
- Ability to work flexible retail hours, including weekends, public holidays, and late-night trades
- Strong communication skills and a results-driven mindset
Preferred Qualifications
- Knowledge of Apple products
- Experience with various software programs
Benefits
- Guaranteed base earnings plus attractive commission structures
- Generous staff discounts
- Fantastic incentive-based promotions
- Opportunities for career progression and professional development
- A positive and flexible work environment where performance is rewarded
About the Company
Harvey Norman is an Australian retail icon in the home and lifestyle space, known for providing a wide range of products and exceptional service to customers nationwide.
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Harvey Norman · Caringbah
