Technician/Salesperson - Technology & Entertainment

Responsibilities

• Provide exceptional customer service and technical support to customers
• Deliver expert advice on PCs, software, and life-at-home solutions
• Manage technical tasks and customer queries efficiently
• Resolve customer complaints with quick decision-making to ensure satisfaction
• Drive sales to meet and exceed individual and store targets

Requirements

• Experience working in a customer-focused retail environment
• High level of product knowledge regarding technology and entertainment
• Technical knowledge of peripherals including digital cameras, printers, and networking
• Ability to work flexible retail hours, including weekends, public holidays, and late-night trades
• Strong communication skills and a results-driven mindset

Preferred Qualifications

• Knowledge of Apple products
• Experience with various software programs

Benefits

• Guaranteed base earnings plus attractive commission structures
• Generous staff discounts
• Fantastic incentive-based promotions
• Opportunities for career progression and professional development
• A positive and flexible work environment where performance is rewarded

About the Company

Harvey Norman is an Australian retail icon in the home and lifestyle space, known for providing a wide range of products and exceptional service to customers nationwide.