Posted 12 hours ago
Technician/Operations Assistant
Harvey NormanTechnician/Operations Assistant
Requirements
Retail experience, Tech product knowledge, Peripheral technical knowledge, Apple product knowledge, Flexible availability
Skills
customer serviceTechnical SupportRetail
About the role
Responsibilities
- Provide technical support for PCs, software, and related peripherals
- Deliver exceptional customer service and problem-solving
- Manage work tasks while servicing customer needs
- Resolve customer complaints and make quick decisions to ensure satisfaction
- Work towards exceeding individual and store sales targets
Requirements
- Experience in a customer-focused retail business
- High level of Technology and Entertainment product knowledge
- Technical knowledge of peripherals including digital cameras, printers, and networking
- Knowledge of software programs
- Knowledge of Apple products is highly desirable
- Flexibility to work retail hours including weekends, public holidays, and late nights
Benefits
- Guaranteed base earnings plus attractive commission
- Generous staff discounts
- Fantastic incentive-based promotions
- Career progression opportunities and professional development support
- Flexible and positive work environment
About the Company
Harvey Norman is an Australian retail icon in the home and lifestyle space with over 180 stores nationwide.
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Harvey Norman · Caringbah
