Technician/Salesperson - Technology & Entertainment

Responsibilities

• Deliver exceptional customer service and technical support to customers
• Provide expert advice on PCs, software, and related peripherals
• Drive sales to meet and exceed individual and store targets
• Resolve customer complaints efficiently to ensure high satisfaction
• Manage technical tasks and customer needs simultaneously in a fast-paced environment

Requirements

• Experience in a customer-focused retail business
• Strong knowledge of technology and entertainment products
• Technical expertise in peripherals such as digital cameras, printers, networking, and software
• Knowledge of Apple products is highly desirable
• Proven ability to resolve customer complaints and make quick decisions
• Flexibility to work retail hours, including weekends, public holidays, and late-night trades
• Highly motivated, results-driven, and a strong team player

Benefits

• Guaranteed base earnings plus attractive commission structures
• Generous staff discounts
• Fantastic incentive-based promotions
• Clear paths for career progression within a trusted national brand
• A positive work environment where performance is recognized and rewarded

About the Company

Harvey Norman is an Australian retail icon in the home and lifestyle space, known for providing a wide range of products and exceptional service to customers nationwide.