Technician/Salesperson - Technology & Entertainment

Responsibilities

• Deliver exceptional customer service and technical support to customers
• Provide expert advice on PCs, software, and related peripherals
• Drive sales to meet and exceed individual and store targets
• Resolve customer complaints and technical queries with quick, effective decision-making
• Manage technical work tasks while maintaining a high level of customer engagement

Requirements

• Experience in a customer-focused retail environment
• Strong knowledge of technology and entertainment products
• Technical proficiency with peripherals such as digital cameras, printers, networking, and software
• Knowledge of Apple products is highly desirable
• Proven problem-solving skills and ability to handle customer needs
• Flexibility to work retail hours, including weekends, public holidays, and late-night trades

Benefits

• Guaranteed base earnings plus attractive commission structures
• Generous staff discounts
• Fantastic incentive-based promotions
• Clear paths for career progression within a trusted national brand
• A positive work environment where performance is recognized and rewarded

About the Company

Harvey Norman is an Australian retail icon in the home and lifestyle space, known for providing a wide range of products and exceptional service to customers nationwide.