Technical Support Specialist

About the Company

Destinus is revolutionizing the defense industry with cutting-edge Unmanned Aerial Vehicles (UAVs). Our innovative technologies are designed to meet the unique demands of modern defense operations, delivering unparalleled speed, precision, and cost effectiveness.

Responsibilities

• Providing support to users both online and offline for corporate hardware and software issues
• Performing initial diagnostics when hardware or software problems occur
• Restoring devices and systems to working order
• Setting up new computers (laptops and desktops) on Windows, macOS, and Linux
• Installing and connecting office equipment like printers and scanners to networks
• Configuring network equipment to ensure smooth operations
• Handling the transfer of faulty equipment for repairs
• Assisting with the purchase of necessary equipment and defining requirements
• Managing user accounts and access permissions within information systems
• Monitoring equipment performance, network operation, and user activity
• Creating user guides to help staff effectively use equipment and software

Requirements

• Degree in information technology or similar
• 3+ years of experience in a technical role
• Proficiency in Linux installation and administration
• Experience with virtualization of computing resources
• Experience configuring and supporting engineering software (CAD, PLM, CFD, etc.)
• Knowledge of Microsoft 365 and Active Directory
• Experience setting up network equipment including switches and firewalls
• Experience organizing work with remote users and support tools
• Fluency in English

Preferred Qualifications

• Fluency in Dutch