Posted 16 hours ago
Technical Support Representative
Adeeba E Services Pvt Ltd
Perks & benefits
Education AllowanceHealth InsurancePaid LeaveRelocation Allowance
Requirements
8-12 months Outbound Tech Support experience, Experience with printers, routers, and antivirus, Strong convincing skills, Excellent communication skills
Skills
Technical SupportSalescustomer service
About the role
Responsibilities
- Take inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate solutions
- Sell technical support plans and relevant software to customers
- Manage and close calls effectively
Requirements
- 8 months to 1 year of experience in Outbound Tech Support
- Experience handling printer, router, and antivirus technical issues
- Strong convincing and sales skills
- Excellent communication skills
- Ability to work US/UK shifts
Benefits
- Fixed monthly salary with high daily, monthly, and attendance incentives
- 15%-20% hike on last drawn salary
- Annual loyalty bonus of Rs. 5000
- Referral bonus of Rs. 1500 per candidate
- Regular salary increments after 9 months
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.
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Get started — it's freeTechnical Support Representative
Adeeba E Services Pvt Ltd · Kolkata
