Posted 5 days ago
Technical Support Representative
Adeeba E-Services Private Limited
Requirements
1-2 years International BPO experience, Technical troubleshooting skills, English fluency, US shift flexibility
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound and outbound technical support calls for international clients
- Troubleshoot technical issues related to computers, printers, broadband, routers, and email
- Provide support for Mac, iPhone, and iPad devices
- Resolve customer issues accurately and close calls effectively
- Utilize convincing and sales skills during interactions
Requirements
- 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO
- Proven experience in troubleshooting hardware and software issues
- Strong English communication skills
- Ability to work US night shifts
- Ability to join immediately
Benefits
- Fixed salary paid on the 1st of every month
- 24 leaves per year plus compensatory offs and birthday leaves
- Attractive performance-based incentives
- No extension of shift timings
- Friendly working environment
About the Company
Adeeba E-Services Private Limited operates in the technology and services sector, providing solutions to enable commerce and technical support within the global ecosystem.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeTechnical Support Representative
Adeeba E-Services Private Limited · Kolkata