E
Posted 13 hours ago
Technical Support Operations
EPOSTechnical Support Operations
Requirements
Windows OS knowledge, Android systems knowledge, Microsoft Excel, IP networking, Hardware troubleshooting
Skills
WindowsAndroidnetworking
About the role
About the Company
Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider. EPOS serves as the central hub of Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide.
Responsibilities
- Execute technical deployments and rollouts for POS systems and related projects
- Troubleshoot and resolve on-site technical issues including hardware and network problems
- Perform IP configuration and hardware setup for deployed systems
- Support, guide, and mentor deployed intern technicians
- Represent the intern team in client interactions and resolve service concerns
- Assist with internal office technical needs and basic maintenance
- Procure necessary tools and support broader operations projects
Requirements
- Basic to intermediate knowledge of Windows OS and Android systems
- Familiarity with Microsoft Excel for tracking and documentation
- Working understanding of IP networking and hardware setup
- Strong verbal and written communication skills
- Proactive, independent, and organized with good time management
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EPOS · Singapore