Posted 3 hours ago
Technical Support Executive
Adeeba E Services Pvt LtdTechnical Support Executive
Perks & benefits
Education AllowanceHealth InsurancePaid LeaveRelocation Allowance
Requirements
Graduate or Undergraduate, Excellent English fluency, International BPO experience preferred, Ability to work night shifts
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound calls from customers to resolve technical issues
- Troubleshoot problems regarding printers, routers, and email
- Support customer queries and provide necessary assistance
- Report directly to the team lead
- Maintain proactive work habits
Requirements
- Graduate or Undergraduate degree
- Excellent English fluency and communication skills
- 1 year of experience in International Voice process preferred
- Experience in International BPO (inbound or outbound) is a plus
- Ability to work rotational and night shifts
Benefits
- Fixed monthly salary
- 24 approved paid leaves plus birthday leave
- Attendance and loyalty bonuses
- Daily and spot incentives
- Referral incentives
- Direct company payroll
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Get started — it's freeTechnical Support Executive
Adeeba E Services Pvt Ltd · Kolkata
