Technical Support Executive

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.

Responsibilities

• Provide inbound technical support for US and UK processes
• Act as a Web Consultant for AUS processes
• Handle UK Telecom call blocker processes
• Deliver high-quality customer service via phone and digital channels

Requirements

• Excellent English communication skills
• Graduate or undergraduate degree
• Minimum 6 months experience in International Outbound for Inbound Tech roles
• Previous BPO experience preferred
• Ability to work night shifts
• Immediate availability to join

Benefits

• Fixed salary paid on the 1st of every month
• High incentive structure including daily, monthly, and attendance incentives
• Annual loyalty bonus of Rs. 5000
• Referral bonus of Rs. 2000 per candidate
• Salary increments after 9 months
• High growth prospects