Posted 2 days ago
Technical Support Executive
Adeeba E Services Pvt LtdTechnical Support Executive
Perks & benefits
Education AllowanceHealth InsuranceCommissionRelocation AllowancePaid Leave
Requirements
Excellent communication skills, 6 months international outbound experience, Ability to process payments, Immediate availability
Skills
Technical Supportcustomer service
About the role
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.
Responsibilities
- Provide inbound technical support for US and UK shifts
- Handle customer calls and resolve technical issues
- Process payments through various gateways to close calls
- Maintain high standards of communication and service quality
Requirements
- Excellent communication skills
- At least 6 months of experience in International Outbound processes
- Ability to handle inbound technical support processes
- Proficiency in closing calls and processing payments
- Ability to join immediately
Benefits
- Salary up to 2.5L/A plus huge incentives
- Daily, monthly, and attendance incentives
- Loyalty bonus of Rs. 5000 every year
- Referral bonus of Rs. 2000 per candidate
- Salary hike of 15%-20% on last drawn salary
- Salary increment after 9 months
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Adeeba E Services Pvt Ltd · Kolkata
