Posted 2 days ago
Technical Support Executive
Adeeba E Services Pvt LtdTechnical Support Executive
Perks & benefits
Education AllowanceMedical InsurancePaid LeaveCommission
Requirements
6+ months international outbound tech experience, Fluent English, Comfortable with night shifts, Ability to handle payments and sales
Skills
Technical Supportcustomer serviceSales
About the role
Responsibilities
- Handle inbound calls from customers regarding printers, routers, and email issues
- Analyze technical issues accurately to provide solutions
- Pitch and sell relevant service plans and software to customers
- Process customer payments and close calls effectively
Requirements
- Minimum 6 months experience in an international outbound technical process
- Excellent English communication skills
- Ability to work night shifts (US shift)
- Graduate or undergraduate degree
- Proven ability to pitch service plans and handle sales
Benefits
- Fixed monthly salary and high incentives
- 24 leaves per year plus birthday leaves and compensatory offs
- Daily, monthly, and spot incentives
- Medical benefits
- No shift extensions
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.
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Get started — it's freeTechnical Support Executive
Adeeba E Services Pvt Ltd · Kolkata
