Posted 3 days ago
Technical Support Executive
Adeeba E Services Pvt LtdInbound voice Tech Support
Perks & benefits
Education AllowanceHealth InsurancePaid LeaveRelocation Allowance
Requirements
Excellent communication skills, 6+ months international outbound experience, Ability to process payments, Willingness to work US/UK shifts
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Receive inbound calls from international customers in the US and UK
- Diagnose technical issues and provide appropriate support
- Suggest annual service plans and software solutions
- Close sales and achieve performance targets
- Process payments through various gateways
Requirements
- Excellent communication skills
- Minimum 6 months experience in international outbound processes
- Proven ability to close calls and handle payments
- Ability to work US or UK shifts (Day/Night)
Benefits
- Fixed monthly salary plus high incentives
- 100% attendance incentives
- 15%-20% hike on last drawn salary
- Annual loyalty bonus of Rs. 5000
- Referral bonus of Rs. 2000 per candidate
- 24 paid leaves plus birthday and compensatory leaves
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
