Posted 4 days ago
Technical Support Executive
Adeeba E Services Pvt. Ltd
Requirements
1-2 years technical support experience, English fluency, Troubleshooting skills (PC, Printer, Router, iOS, Mac), Ability to work US night shifts
Skills
Technical SupportTroubleshooting
About the role
Responsibilities
- Handle inbound and outbound technical support calls
- Troubleshoot technical issues related to computers, printers, broadband, routers, and email
- Provide technical support for Mac, iPhone, and iPad devices
- Resolve customer issues accurately and close calls independently
Requirements
- 1 to 2 years of experience in International BPO technical support
- Proven experience in outbound tech support (6 months to 1 year minimum)
- Proficiency in troubleshooting hardware and software issues
- Strong English communication and convincing skills
- Ability to work US night shifts
- Immediate availability preferred
Benefits
- Fixed salary paid on the 1st of every month
- 24 leaves per year plus compensatory offs and birthday leaves
- Attractive incentive structure
- No extension of shift timings
- Friendly working environment
About the Company
Adeeba E Services operates leading online and mobile marketplaces and provides technology and services to enable commerce within their ecosystem.
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Get started — it's freeTechnical Support Executive
Adeeba E Services Pvt. Ltd · Kolkata
