Posted 4 days ago
Technical Support Executive
Adeeba E Services Pvt. LtdInbound Technical Support Executive
Requirements
1-2 years technical support experience, International BPO experience, English fluency, Troubleshooting skills, US night shift availability
Skills
Technical SupportTroubleshooting
About the role
Responsibilities
- Provide inbound and outbound technical support for international clients
- Troubleshoot technical issues related to computers, printers, broadband, routers, and email
- Resolve hardware and software issues for Mac, iPhone, and iPad
- Manage and close customer calls effectively
- Handle customer issues to provide accurate resolutions
Requirements
- 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO
- Proven experience in troubleshooting hardware and software
- Strong English communication skills
- Ability to work US night shifts
- Ability to join immediately
Benefits
- Fixed salary paid on the 1st of every month
- 24 leaves per year plus compensatory offs and birthday leaves
- Attractive incentive programs
- No extension of shift timings
- Friendly working environment
About the Company
Adeeba E Services operates leading online and mobile marketplaces and provides technology and services to enable commerce in their ecosystem.
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Get started — it's freeTechnical Support Executive
Adeeba E Services Pvt. Ltd · Kolkata
