Posted 4 days ago
Technical Support Executive
Adeeba E Services Pvt. Ltd
Requirements
1-2 years experience in International BPO technical support, Troubleshooting skills for Computer, Printer, Broadband, Router, Email, Mac, iPhone, iPad, Strong English communication skills, Ability to work US night shifts, Ability to close calls independently
Skills
Technical SupportTroubleshooting
About the role
Responsibilities
- Handle inbound technical support calls for US shifts
- Troubleshoot technical issues related to computers, printers, broadband, routers, and email
- Provide support for Mac, iPhone, and iPad devices
- Resolve customer issues accurately and close calls independently
Requirements
- 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO
- Proven experience in troubleshooting hardware and software issues
- Strong English communication skills
- Ability to work night shifts (US Shift)
- Ability to join immediately
Benefits
- Fixed salary paid on the 1st of every month
- 24 leaves per year plus compensatory offs and birthday leaves
- Attractive incentive programs
- No extension of shift timings
- Friendly working environment
About the Company
Adeeba E Services operates leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services.
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Get started — it's freeTechnical Support Executive
Adeeba E Services Pvt. Ltd · Kolkata
