Posted 5 days ago
Technical Support Executive
Adeeba E Services Pvt LtdTechnical Support Executive
Requirements
10+2 education, 6 months international outbound experience, Excellent communication skills, Payment gateway handling
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate service plans
- Sell technical support plans and relevant software to customers
- Manage call closures and process payments through various gateways
Requirements
- Minimum 10+2 education
- At least 6 months of experience in International Outbound processes
- Excellent communication skills
- Ability to handle technical support and payment processing
- Note: Freshers and domestic BPO candidates are not eligible
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata