Posted 5 days ago
Technical Support Executive
Adeeba E-Services Private Limited
Requirements
1-2 years technical support experience, International BPO experience, Troubleshooting skills (PC, Mac, Mobile, Networking), English fluency, Ability to work night shifts
Skills
Technical SupportTroubleshooting
About the role
Responsibilities
- Handle inbound and outbound technical support calls
- Troubleshoot technical issues related to computers, printers, broadband, routers, email, Mac, iPhone, and iPad
- Provide accurate resolutions to customer issues
- Manage and close calls independently
Requirements
- 1 to 2 years of experience in Inbound/Outbound Technical Support in an International BPO
- Proven experience in troubleshooting hardware and software issues
- Strong English communication skills
- Ability to work US night shifts
- Strong convincing and sales skills
- Immediate availability preferred
Benefits
- Fixed salary paid on the 1st of every month
- 24 leaves per year plus compensatory offs and birthday leaves
- Attractive incentive structure
- No extension of shift timings
- Friendly working environment
About the Company
Adeeba E-Services Private Limited operates in the technology and services sector, providing solutions to enable commerce within their ecosystem.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeTechnical Support Executive
Adeeba E-Services Private Limited · Kolkata