Technical Support Engineer - Trainee at ATLANTA SYSTEMS PVT LTD - ScoutJobs - The AI-curated global job board
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ATLANTA SYSTEMS PVT LTD
Posted 12 hours ago

Technical Support Engineer - Trainee

ATLANTA SYSTEMS PVT LTDTechnical Support Engineer - Trainee

Requirements

B.Tech in Electronics & Communication Engineering, Basic electronics and communication concepts, Knowledge of microcontrollers, MS Excel proficiency, Good communication skills

Skills

IoTEmbedded SystemsElectronics

About the role

Responsibilities

  • Provide technical support for IoT devices, including installation and configuration
  • Troubleshoot hardware and software issues related to GPS and IoT devices
  • Handle inbound customer queries and ensure timely resolution
  • Perform device testing, diagnostics, and quality checks
  • Assist with SIM activation and connectivity-related tasks
  • Maintain records of issues, resolutions, and daily activities
  • Coordinate with R&D and service teams for complex technical issues
  • Guide customers on product usage and platform features

Requirements

  • B.Tech in Electronics & Communication Engineering (ECE) is mandatory
  • Strong understanding of basic electronics and communication concepts
  • Knowledge of microcontrollers and embedded systems
  • Proficiency in MS Excel and documentation
  • Good communication and teamwork abilities
  • Analytical and problem-solving skills

Preferred Qualifications

  • Hands-on experience with embedded systems or IoT-based projects
  • Familiarity with communication protocols such as UART, I2C, and SPI
  • Basic knowledge of networking and troubleshooting
  • Exposure to GPS-based devices or systems
  • Previous internships in customer-facing roles

Benefits

  • Work with a leading IoT manufacturing company
  • Gain practical, hands-on industry experience
  • Opportunities for growth in technical and R&D roles
  • Supportive and collaborative work environment

About the Company

Established in 1994, Atlanta Systems Private Limited is a leader in IoT-GPS Telematics hardware products and solutions. We have delivered over a million connected devices to thousands of users worldwide. Our expertise spans hardware conceptualization, embedded systems, and software development, supported by our own state-of-the-art SMT manufacturing facility.

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Technical Support Engineer - Trainee

ATLANTA SYSTEMS PVT LTD · New Delhi

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