Posted 2 days ago
Technical Support Caller
Adeeba E Services Pvt Ltd
Requirements
6+ months international outbound tech experience, Fluent English, Ability to handle night shifts, Technical troubleshooting skills
Skills
Technical Supportcustomer serviceSales
About the role
Responsibilities
- Attain inbound calls from customers regarding printers, routers, emails, and other devices
- Analyze technical issues correctly
- Sell relevant service plans and software to customers
- Process customer payments and close calls
Requirements
- Minimum 6 months experience in an international outbound tech process
- Excellent English fluency
- Ability to pitch service plans confidently
- Comfortable working night shifts (US Shift)
- Graduate or undergraduate degree
Benefits
- Fixed monthly salary and huge incentives
- 24 leaves per year plus compensatory offs and birthday leaves
- Daily and monthly spot incentives
- Medical benefits
- No extension of shift timings
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
