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Adeeba E Services Pvt Ltd
Posted 5 hours ago

Technical Support Associate

Adeeba E Services Pvt LtdTechnical Support Associate
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Requirements

6-12 months outbound tech support experience, Strong English communication skills, Ability to close sales, Willingness to work US shifts

Skills

Technical Supportcustomer serviceSales

About the role

Responsibilities

  • Handle inbound calls regarding printer, router, and antivirus issues
  • Diagnose technical issues and recommend appropriate service plans
  • Sell technical support plans and relevant software to customers
  • Manage and close calls effectively

Requirements

  • 6 months to 1 year of experience in Outbound Tech Support
  • Strong convincing and sales skills
  • Excellent English communication skills
  • Ability to work US shifts (8:30pm-6:30am)
  • High school diploma or graduation

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.

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Technical Support Associate

Adeeba E Services Pvt Ltd · Kolkata

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