Posted 2 days ago
Technical Support Agent
Adeeba E Services Pvt Ltd
Perks & benefits
Education AllowanceHealth InsurancePaid LeaveRelocation AllowanceTransportation
Requirements
Excellent English fluency, Graduate or 10+2 educated, International BPO experience preferred
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound calls from customers to resolve technical issues
- Troubleshoot problems regarding printers, routers, and email services
- Support customer queries and provide necessary technical assistance
Requirements
- Graduate or Undergraduate (10+2) degree
- Excellent English fluency and communication skills
- Experience in International BPO (inbound or outbound) preferred
- 1 year of experience in International Voice is an advantage
- Ability to work in a 6-day rotational shift environment
Benefits
- Salary range of 1.35 Lakhs to 2.75 Lakhs plus incentives
- 24 approved paid leaves plus birthday leave
- Attendance and loyalty bonuses
- Daily and spot incentives
- Direct company payroll with no bond
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
