Technical Specialist, Robotics

Responsibilities

• Serve as the onsite owner for Array system performance, ensuring daily operational success and stability
• Monitor system health and performance, including robot activity, task execution, and workflow management
• Proactively manage and optimize workflows to ensure throughput targets and operational KPIs are achieved
• Perform onsite robot troubleshooting and repairs as needed to maintain system uptime
• Conduct onsite testing, validation, and performance analysis to support product development
• Support product validation efforts by providing structured feedback on system performance and usability
• Compile and analyze operational data to generate actionable insights and recommendations
• Act as a liaison between customer operations and internal teams
• Assist in developing and refining standard operating procedures and playbooks for deployments

Requirements

• Bachelor’s Degree in Engineering, Computer Science, Industrial Engineering, or related technical field
• 1+ years of experience in warehouse operations, robotics, automation, or technical customer-facing roles
• Familiarity with warehouse operations, picking workflows, and productivity metrics
• Hands-on experience troubleshooting hardware or software systems
• Strong analytical skills with the ability to interpret data
• Ability to work in fast-paced, ambiguous environments
• Excellent English communication skills
• Willingness to work onsite daily in Columbus, OH from 12PM-8:30PM ET

About the Company

Locus Robotics builds AI-powered systems and intelligent robots that keep global supply chains running. Their platform combines advanced AI, real-time decision-making, and autonomous robotics to help leading companies improve efficiency and scale operations.