Technical Service Representative

Responsibilities

• Provide on-site and remote technical service support to customers.
• Lead new color trials, process optimization, and troubleshooting activities.
• Support the development and launch of new coating products and technologies, specifically for motorcycle applications.
• Act as the primary technical contact for customer inquiries and complaints, coordinating with internal teams to resolve issues.
• Maintain accurate technical documentation, reports, and trial records.
• Ensure all activities comply with safety standards, MSDS, and company policies.
• Build and maintain strong customer relationships through reliable technical solutions.

Requirements

• Bachelor's degree in Chemistry or a related science field.
• Minimum 2+ years of experience specifically in motorcycle coatings.
• Technical background in coatings within service or paint shop environments.
• Proven experience with new color trials, troubleshooting, and technical service support.
• Proficient in Microsoft Excel (ability to maintain complex spreadsheets), Word, and Email.
• Fluent in Business English.
• Valid driver's license and possession of a personal vehicle.
• Strong problem-solving skills and a customer-focused mindset.

About the Company

PPG helps customers in industrial, transportation, consumer products, and construction markets enhance more surfaces in more ways than any other company. Through leadership in innovation, sustainability, and color, we protect and beautify the world.