Technical Service Manager

Responsibilities

• Provide technical support to customers, sales teams, and regional accounts to ensure successful application and performance of lubricant additive products
• Conduct application studies, product evaluations, and technical troubleshooting to address customer needs
• Manage and prioritize technical service projects while ensuring timely communication of results to stakeholders
• Collaborate with Sales and Product Managers to align customer support activities with business objectives
• Monitor industry trends, OEM specifications, and market developments to support formulation strategy
• Prepare and deliver technical presentations, reports, and training materials
• Represent the company at customer meetings, industry conferences, and trade shows
• Manage incoming samples, testing materials, and technical data to support customer projects
• Ensure compliance with Environmental, Health, Safety, and Quality (EHSQ) standards

Requirements

• Bachelor’s degree in Chemistry, Chemical Engineering, or a related technical field
• Minimum of 5 years of experience within the lubricant additives or specialty chemicals industry
• Strong technical knowledge of lubricant formulations, additive technologies, and application performance
• Excellent verbal and written communication skills for delivering customer presentations and technical reports
• Ability and willingness to travel domestically and internationally up to approximately 30%

Preferred Qualifications

• Experience working with industry organizations or standards groups such as SAE International, ASTM International, or the Society of Tribologists and Lubrication Engineers

Benefits

• Opportunity to work in an ultra-modern, innovative, and creative environment
• Intensive on-the-job training with expert colleagues
• Performance-related pay
• Opportunities for personal and professional development
• Recognized family-friendly company culture

About the Company

Evonik is a world leader in specialty chemicals, operating in more than 100 countries with over 32,000 employees. We combine cutting-edge science, technology, and engineering with world-class business services to create solutions that answer real-world problems.