Technical Service Engineer

Responsibilities

• Perform on-site installation, maintenance, and service repair for Markem-Imaje products.
• Provide technical customer support and conduct on-site printer trials.
• Study various packaging machines and assess site readiness for printer installation.
• Ensure maximum product up-time and customer satisfaction through proactive maintenance.
• Manage service and spares budgets for the assigned geographical territory.
• Travel to various customer manufacturing facilities as required.

Requirements

• 3-5 years of hands-on experience in on-site service and customer support for industrial automation capital goods.
• University degree in Electrical Engineering, Electronics Engineering, or a BSc in Maths or Physics.
• Strong customer relationship management (CRM) skills.
• Possession of a personal vehicle for business travel purposes.
• Excellent organizational skills with the ability to prioritize tasks and manage time effectively.

About the Company

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. We offer a complete range of market-leading marking and coding systems, including inkjet, thermal transfer, laser, and print and label application systems, alongside integrated software and services to help manufacturers increase efficiency and ensure regulatory compliance.