Technical Service Assistant

Responsibilities

• Provide technical direction and assistance regarding the use and application of Axalta products at the customer plant.
• Monitor and adjust product properties such as viscosity and pH value to ensure optimal performance.
• Analyze application parameters and key quality data, including appearance, gloss, and color measurements.
• Perform root cause analysis on product defects and document quality incidents.
• Manage material stock, place orders, and prepare accurate forecast data to ensure uninterrupted production.
• Support the introduction of new products and prepare timely technical reports.
• Represent Axalta in technical customer meetings and collaborate with manufacturing teams to support product quality.
• Enforce all site safety instructions and EHS regulations.

Requirements

• Proven knowledge of Environment, Health, and Safety (EHS) regulations.
• Deep understanding of Axalta products and various application methods.
• Proficiency with key measurement systems, including Wave Scan, Color position, Gloss, and Hardness.
• Demonstrated experience in problem-solving and root cause analysis.
• Experience in managing color adjustments.
• Strong written and verbal communication skills across all levels of an organization.
• Ability to work self-motivated within a team environment.
• Flexibility regarding working days, hours, and occasional travel.

About the Company

Axalta is a global coatings company focused on providing customers with innovative, colorful, and sustainable solutions. With more than 150 years of experience, we serve over 100,000 customers with the finest coatings, application systems, and technology. We operate in two main segments, Performance Coatings and Mobility Coatings, delivering solutions in over 140 countries.