Technical Sales Executive

Responsibilities

• Provide technical assistance through easy-to-follow steps
• Convert callers to customers by enrolling them in appropriate support plans using soft selling skills
• Sell software and service packages
• Resolve technical issues promptly and cost-effectively
• Handle blue screen errors and close calls independently
• Troubleshoot issues related to computers, printers, broadband, routers, email, Mac, iPhone, and iPad

Requirements

• Minimum 6 months of experience in an Inbound Tech Support process
• Excellent communication skills
• Ability to work US night shifts
• High school diploma or graduation
• Experience in International Outbound is also acceptable for this Inbound role

Benefits

• Fixed salary paid on the 1st of every month
• Daily, monthly, and attendance-based sales incentives
• Medical benefits

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.