Technical Product Sales Support Specialist

Responsibilities

• Provide technical guidance to sales teams and customers during product selection and implementation
• Assist in troubleshooting and resolving technical issues related to product performance or application
• Prepare and deliver technical presentations and product demonstrations to internal teams and customers
• Collaborate with engineering teams to address product-related inquiries and improve customer outcomes
• Maintain accurate documentation of customer interactions, technical solutions, and product updates
• Support the development of training materials and resources for internal teams and customers

Requirements

• Experience with technical troubleshooting and problem resolution
• Ability to perform product demonstrations and technical presentations
• Strong skills in technical documentation and maintaining accurate records
• Proven ability in customer interaction and collaboration
• Bachelor's Degree preferred, though relevant experience or coursework combinations will be considered

About the Company

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network, Comcast Business is a leading technology provider to small businesses and a premier service provider to the Enterprise market.