Technical Product Manager II, Site Reliability Engineering

Responsibilities

• Build and communicate the product roadmap for SRE-led reliability programs including operational maturity, load/chaos testing, and observability
• Turn ambiguous reliability problems into concrete products and engagements through discovery with engineers and leaders
• Shape the direction of testing and observability platforms by prioritizing high-value scenarios like major launches and elections
• Use incident metrics, test outcomes, and reliability scores to guide iteration and report on impact
• Communicate complex technical concepts and tradeoffs to SRE, partner teams, and senior leadership

Requirements

• 5+ years of product management experience in platform, infrastructure, or SRE domains
• Working knowledge of SRE practices such as SLIs/SLOs, error budgets, and incident response
• Experience with testing and observability in cloud-native environments
• Ability to translate systems data to prioritize work and explain technical tradeoffs to non-technical partners

Preferred Qualifications

• Experience working with SRE, Platform, or Infrastructure teams in enablement or consulting models
• Experience defining or scaling operational readiness frameworks and production readiness reviews
• Experience operating observability platforms at scale (e.g., Datadog)
• Experience with cloud providers and Kubernetes (AWS, GCP, or Azure)

About the Company

The mission of The New York Times is to seek the truth and help people understand the world through independent journalism.