Technical Lead, Patient Experience

Responsibilities

• Lead the technical direction for mobile development strategy and patient-facing applications.
• Rapidly prototype and ship features in mobile and web apps using AI tools to improve engagement and retention.
• Partner with product, design, and clinical teams to translate patient needs into technical features.
• Mentor and grow junior engineers while setting high technical standards and architecture patterns.
• Steer product direction to support and retain patients during critical care windows.

Requirements

• Deep experience building and shipping consumer or patient-facing products (mobile, web, or both).
• Proven experience serving as a technical lead, setting architecture and mentoring engineers.
• Full-stack proficiency and comfort working in a fast-paced startup environment.
• Knowledge of LLM coding agents to multiply engineering impact.
• Strong collaborative skills with product and design teams.

Preferred Qualifications

• Experience with React Native or other cross-platform mobile frameworks.
• Background in healthcare, wellness, or other high-trust consumer domains.
• Experience building engagement, retention, or onboarding flows.
• Prior experience with AI/ML or building agent-based systems.

Benefits

• Comprehensive Health, Dental, and Vision coverage for employees and families.
• High deductible Health Plans with HSA and FSA options.
• Equity grant participation.
• 401(k) program.
• Competitive vacation policy and 16 weeks paid parental leave.
• Fully remote work flexibility within the US.

About the Company

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey.