Technical Delivery Specialist

Responsibilities

• Lead integration projects from kickoff through go-live, owning technical documentation, test plans, and rollout execution
• Serve as the dedicated technical point of contact during implementation and early adoption
• Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections
• Provide dedicated post-rollout technical support for enterprise clients, troubleshooting advanced issues
• Coordinate across Sales, Engineering, and Customer Success to align on requirements
• Deliver technical training and guidance to customer teams on configuration, workflows, and best practices
• Feed insights from delivery projects back to product and engineering to improve future implementations

Requirements

• Proven experience in technical delivery, implementation, or a similar customer-facing technical role
• Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs)
• Excellent project management skills with a structured, proactive approach
• Ability to translate technical concepts clearly for non-technical audiences
• Strong communicator who builds trusted relationships
• Comfortable working autonomously in a fast-paced, high-growth environment

About the Company

Legora is redefining how legal work gets done with an AI-native workspace that lets legal professionals move faster and operate with sharper precision. With over 1,000 customers across 50+ countries, Legora helps legal teams analyze thousands of documents in minutes to focus on judgment and strategy.