Technical Customer Support & Repair

Responsibilities

• Processing technical and application-related inquiries via email, CRM system, and chat
• Close collaboration with the global sales and service network
• Planning, conducting, and following up on training and workshops for service technicians
• Careful creation and review of service documentation
• Performing repairs in-house and occasionally on-site at customer locations

Requirements

• Completed technical or scientific training (e.g., HTL)
• Customer-oriented mindset with ideally some customer service experience
• Strong organizational and communication skills
• Team spirit and a cooperative working style
• High sense of responsibility and assertiveness
• Manual dexterity and good technical understanding
• Very good written and spoken English skills
• Flexibility and willingness to travel (up to 5%)

Benefits

• Secure and long-term position in an expanding international high-tech company
• Innovative corporate culture and value-oriented working environment
• Intensive individual training
• Work Outside Office (occasional opportunity to work outside the office)
• Voluntary allowance within alternative flexible working time models
• Professional and personal further training

About the Company

Anton Paar is a global leader in high-tech instrumentation, providing high-quality and reliable products for precision and quality in various scientific and industrial applications.