Technical Consultant

Responsibilities

• Install, implement, service, and troubleshoot complex IT networks and patient monitoring equipment in clinical environments.
• Provide technical recommendations to customers to support the transition to solution-focused operating models.
• Collaborate with regional work teams, including clinical, sales, and service partners, to coordinate project resources.
• Perform administrative duties including service work orders, expense reports, preventative maintenance, and installation documentation.
• Diagnose and resolve electronic, networking, and mechanical problems within multi-phased systems.
• Travel across the specified New Jersey geography, with driving time averaging 1-4 hours daily and travel potentially exceeding 50%.

Requirements

• 3+ years of professional field-based experience in IT technologies or the electronics industry within a clinical or hospital environment (or 7+ years of experience without a degree).
• Bachelor's degree in Computer Science, Electronics, Biomedical Engineering, or a related discipline.
• Cisco Certified Network Associate (CCNA) certification, or the ability to obtain it within 6 months of employment.
• Ability to travel up to 50% within New Jersey, including occasional overnight stays.
• Ability to work flexible hours, including overtime, weekends, and on-call rotations.

Preferred Qualifications

• Experience with patient monitoring, telemetry units, ventilators, and defibrillators.
• Strong network configuration and troubleshooting skills.

Benefits

• Competitive hourly pay with overtime eligibility.
• Field service incentive bonus plans and on-call pay.
• Comprehensive Philips Total Rewards program including 401k (up to 7% match), HSA with company contribution, and stock purchase plan.
• Generous Paid Time Off (PTO) and education reimbursement.
• Company fleet/car and advancement opportunities.

About the Company

Philips is a global health technology leader dedicated to improving lives through meaningful innovation. We focus on providing advanced technology and deep clinical insights across Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/Connected Care, Sleep & Respiratory Care, and Personal Health.