Technical Consultant - Hospital Monitoring

Responsibilities

• Install, implement, service, and troubleshoot complex hospital monitoring systems and IT network infrastructure
• Provide technical recommendations to suit customer environments and support the transition to customer-focused solutions
• Collaborate with regional work teams, including clinical, sales, and service partners, to coordinate project resources
• Perform administrative duties including service work orders, preventative maintenance, and site documentation
• Diagnose and resolve electronic, networking, and mechanical problems within clinical and non-clinical environments
• Travel approximately 70% across the specified geography, including daily driving and occasional overnight stays

Requirements

• 3+ years of professional experience in IT technologies or the electronics industry
• Cisco Certified Network Associate (CCNA) certification (or ability to obtain within 6 months of employment)
• Bachelor’s degree in Computer Science, Electronics, Biomedical engineering, or a related discipline
• Ability to work flexible hours, including overtime, weekends, and on-call rotations
• Ability to travel up to 70% of the time within the Charleston, SC region

Preferred Qualifications

• Experience in a field or hospital-based service environment
• Prior experience with patient monitoring, telemetry units, ventilators, and defibrillators

Benefits

• Competitive hourly pay with overtime eligibility
• Field service incentive bonus plans and on-call pay
• Company fleet/car provided
• Comprehensive benefits including 401k with up to 7% match, HSA with company contribution, and generous PTO
• Professional development, training, and advancement opportunities

About the Company

Philips is a global health technology company dedicated to improving lives through meaningful innovation. We focus on advancing technology in areas such as Precision Diagnosis, Image Guided Therapy, and Connected Care to ensure better healthcare access and outcomes for people everywhere.