Technical Business Analyst

Responsibilities

• Elicit, analyze, and document business, functional, and non-functional requirements to ensure alignment with business goals
• Partner with stakeholders to translate business needs into technical requirements, user stories, and acceptance criteria
• Define and document process flows, use cases, and data models to support end-to-end solution understanding
• Serve as the primary liaison between business teams and engineering, supporting API, integration, and data mapping discussions
• Operate within Agile/Scrum delivery by grooming backlogs, maintaining Jira artifacts, and supporting sprint ceremonies
• Plan and execute User Acceptance Testing (UAT) to validate delivered solutions against requirements

Requirements

• 8+ years of experience as a Technical Business Analyst, Business Systems Analyst, or technical Product Analyst
• 3+ years of experience working in Agile/Scrum environments across the SDLC
• 2+ years of experience supporting distributed systems and integrations, including API and data mapping
• Bachelor's degree in Business, Computer Science, Engineering, or a related field

Preferred Qualifications

• 2+ years of hands-on experience with CI/CD concepts and pipelines
• 1+ year of exposure to cloud platforms such as AWS, Azure, or GCP
• 3+ years of experience using Jira, Confluence, or Azure DevOps for story and epic management

About the Company

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers millions of times a day. We move money and information securely and reliably to drive the transformation of financial services technology.