Technical Business Analysis - Advisor I

Responsibilities

• Own the product roadmap and team backlog, defining problems to solve and making scope/sequence trade-offs to maximize value.
• Translate strategy into execution-ready work by writing clear user stories, requirements, and acceptance criteria.
• Partner with Engineering and Design to shape solutions from discovery through delivery, balancing UX, technical feasibility, and compliance.
• Drive product discovery by synthesizing customer feedback, stakeholder input, and data to identify and validate opportunities.
• Define success metrics and KPIs to guide future investment and measure product outcomes.
• Lead agile rituals including backlog refinement, sprint planning, and sprint reviews.
• Champion high-quality standards by partnering on testing, rollout plans, and operational readiness.

Requirements

• Bachelor’s degree in Computer Science or a relevant field, or equivalent military experience.
• 7+ years of professional experience in product management, product ownership, business analysis, or a related software delivery role.
• 5+ years of experience owning and prioritizing backlogs and delivering features end-to-end with cross-functional teams.
• Proven experience working with agile development practices (Scrum/Kanban) and tools such as Jira and Confluence.
• Strong analytical skills with experience using data to drive decisions and define success metrics.
• Excellent communication skills with the ability to influence stakeholders and collaborate with engineering teams.

Preferred Qualifications

• Experience delivering products in regulated industries, such as financial services.
• Technical fluency with the ability to engage in architecture and API discussions.
• Experience with experimentation, A/B testing, or customer research methodologies.
• Experience driving multi-quarter roadmaps across multiple teams and dependencies.
• Certified Scrum Product Owner (CSPO) or equivalent certification.

Benefits

• Medical, dental, vision, life, and disability insurance available from day one.
• Retirement planning and Employee Stock Purchase Plan.
• Paid holidays, generous time away, and paid parental, caregiver, or military leave.
• Tuition assistance and reimbursement programs.
• Mental health support through Employee Assistance Programs.
• Professional growth opportunities and internal mobility.

About the Company

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers millions of times a day. We move money and information securely and reliably to help transform the financial services industry.