Technical Author

Responsibilities

• Create and maintain structured technical documentation using MadCap Flare, including topics, snippets, conditions, and variables.
• Apply Simplified Technical English principles to improve clarity, consistency, and translation quality.
• Source and interpret information from engineering, product management, and test activities to ensure technical accuracy.
• Validate procedures, instructions, and safety messaging with engineering representatives.
• Maintain robust version control and document traceability using internal document management systems.
• Collaborate with cross-functional teams to influence and improve content quality throughout the product lifecycle.
• Manage assigned tasks and prioritize workload to meet project deadlines with minimal supervision.

Requirements

• Commercial experience in a technical authoring role.
• Proven experience using MadCap Flare or other specialist authoring and publishing software.
• Ability to interpret complex engineering information and present it in a user-focused way.
• Knowledge of structured authoring practices and controlled terminology.
• Strong communication skills to build relationships with subject matter experts and stakeholders.

Preferred Qualifications

• Experience with Adobe Creative Suite.
• Proficiency in CAD or technical illustration skills.

Benefits

• Competitive salary and flexible working arrangements.
• Generous holiday allowance.
• Three days of paid volunteering leave.
• Gender-neutral parental leave and 15 days of extra paid caregiver leave.
• Support through the Group Inclusion Plan, including menopause-friendly workplace principles.

About the Company

Watson-Marlow Fluid Technology Solutions is a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries. As part of the Spirax Group, we are dedicated to engineering a more efficient, safer, and sustainable world through innovation and an inclusive, equitable working culture.