Technical Analysis Senior Manager

Responsibilities

• Lead the Vulnerability & Compliance team to oversee security vulnerability remediation and ensure adherence to organizational security policies and regulatory standards.
• Define and ensure adherence to Security Vulnerability & Compliance process requirements based on Tenable Security scoring.
• Facilitate, review, and ensure proper completion of project artifacts for risk, audit, privacy, and security purposes.
• Establish close relationships with project stakeholders, control functions, and technical teams to ensure mandated processes are understood.
• Identify residual risks and communicate them to appropriate management for mitigation.
• Improve customer experience by delivering communications and training sessions regarding Server and Workstation Remediation.
• Assist with continual improvement initiatives for process workflows within ServiceNow.
• Recruit, coach, and manage performance for a team of technical resources, providing continuous feedback and formal appraisals.

Requirements

• 3+ years of experience in people management of performance-oriented technical resources.
• 5+ years of hands-on technical experience performing proactive security vulnerability and compliance assessments using industry-leading tools (e.g., Tenable, Qualys, InsightVM).
• 10+ years of progressive technical experience in a large enterprise IT Service Delivery Operations environment.
• 3+ years of experience with ITSM workflows, specifically within ServiceNow or similar tools like Maximo or IBM ISM.
• Strong technical knowledge of Network Storage, Networking Fundamentals, Computer Architectures, and Cloud-based Technologies (Private/Public/Hybrid).
• Proficiency in data analysis using MS Power BI Pro or similar visualization tools.
• Post-secondary education completion.

Preferred Qualifications

• ITIL Foundation certification.
• Fluency in Spanish is considered an asset.

Benefits

• Competitive rewards program including bonus, flexible vacation, personal, and sick days.
• Comprehensive benefits starting on day one.
• Opportunities for upskilling through online courses, tuition assistance, and cross-functional development.
• An inclusive culture with access to various Employee Resource Groups (ERGs).

About the Company

Scotiabank is a leading bank in the Americas, dedicated to helping customers, families, and communities achieve success through a broad range of financial products and services. We strive to create an inclusive and high-performing culture where every employee is empowered to reach their fullest potential.