Technical Administrator

Responsibilities

• Support the administration, monitoring, and maintenance of the Claims Cloud Platform using AWS and Red Hat OpenShift.
• Monitor system performance, security, and operational health using tools like CloudWatch, CloudTrail, and Dynatrace.
• Design and manage high-availability and disaster recovery strategies, including multi-zone deployments and Auto Scaling.
• Configure networking and security components such as VPCs, security groups, NACLs, firewalls, and IAM policies.
• Optimize cloud infrastructure through resource tagging, cost management, and performance tuning.
• Automate deployment and operational tasks using AWS CloudFormation, Systems Manager, and CLI tools.
• Identify opportunities for infrastructure improvement and implement system upgrades.
• Leverage coding, scripting, or AI to automate repetitive manual tasks.

Requirements

• 3+ years of experience in cloud technical administration and platform support.
• 3+ years of experience in Amazon Web Services (AWS) administration.
• Proven experience supporting production platforms, including monitoring, troubleshooting, and incident triage.
• Strong understanding of networking concepts such as DNS, TCP/IP, and firewalls.

Benefits

• Competitive salary range ($80,600 - $120,000) plus potential yearly incentive pay up to 15%.
• Robust health and wellbeing programs, including medical, vision, dental, and mental health support.
• Educational benefits including industry-leading training and tuition assistance.
• Generous time off policies, including paid holidays, parental leave, and community service days.
• Retirement planning with a 401(k) plan featuring company contributions of up to 7%.

About the Company

State Farm is dedicated to being a "Next Gen Good Neighbor," using technology to strengthen human connections and enhance the customer experience. We focus on providing secure, scalable, and well-governed cloud services to drive efficiency and improve the employee experience.