Technical Account Manager

About the Company

Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs.

Responsibilities

• Own the technical onboarding experience for market makers and institutional clients integrating with Polymarket's APIs (REST, WebSocket, and order entry)
• Serve as the primary technical point of contact for key partners post-onboarding, triaging issues and coordinating with engineering on resolutions
• Build and maintain integration guides, code samples, and documentation
• Work cross-functionally with product and engineering to translate client feedback into platform improvements
• Identify and flag integration bottlenecks, latency issues, and API pain points
• Support the institutional sales team on technical due diligence and client calls
• Monitor client API health and usage patterns

Requirements

• 2–5 years in a technical client-facing role (developer relations, solutions engineering, or technical account management)
• Experience at an exchange, fintech, or trading technology company
• Hands-on experience with exchange or trading APIs (REST, WebSocket, FIX)
• Ability to read and write code in Python, JavaScript, or similar
• Strong understanding of electronic trading (order types, latency, market data feeds, execution quality)
• Excellent communication skills for both engineers and non-technical stakeholders

Preferred Qualifications

• Experience at a crypto exchange, DeFi protocol, or on-chain trading venue
• Familiarity with prediction markets or event-driven financial products
• Experience with market maker or HFT client integrations
• Background in quantitative finance, trading systems, or financial data infrastructure

Benefits

• Competitive salary & equity
• Unlimited PTO
• Full Health, Vision, & Dental coverage
• 401k match
• Hardware setup (MacBook Pro, display, and accessories)