Posted 14 hours ago
Technical Account Manager
MicrosoftTechnical Account Manager
Requirements
Microsoft Azure Sentinel expertise, Microsoft Defender XDR expertise, Technical roadmap development, Data narrative and interpretation
Skills
AzureCybersecurityAccount ManagementSIEM
About the role
Responsibilities
- Act as the customer's technical owner and expert voice within the relationship
- Quantify customer security maturity using the TAM Score framework
- Build and steer defensible 12-month technical roadmaps
- Provide deep expertise in Microsoft Azure Sentinel and Defender XDR to advise on priorities
- Translate data into narratives by interpreting scores and surfacing high-leverage gaps
- Guide customers toward measurable improvement on a quarterly basis
- Act as a technical buffer between customers and internal operational teams
- Resolve technical queries and advise on service improvements
- Package and manage technical issues for escalation when required
Requirements
- Deep expertise in Microsoft Azure Sentinel
- Expertise in Microsoft Defender XDR
- Ability to translate complex data into actionable narratives
- Experience in technical account management or customer-facing technical advisory roles
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Get started — it's freeTechnical Account Manager
Microsoft · Manchester
