Technical Account Manager

Responsibilities

• Provide technical selling by offering effective solutions for pharmaceutical formulation development to drive business growth.
• Work closely with customers to troubleshoot and resolve issues arising during formulation development or manufacturing.
• Support technical inquiries to accelerate business development and provide solutions to key customers.
• Collaborate with cross-functional teams, including industry market management and customer service, to ensure seamless product delivery.
• Identify upselling and cross-selling opportunities within existing accounts to maximize revenue.
• Conduct regular business reviews with key customers to assess needs and address concerns.
• Manage contract negotiations, renewals, and pricing for assigned accounts.
• Monitor industry trends, market conditions, and competitor activities to identify opportunities and threats.
• Plan and execute independent customer visits and maintain accurate records in CRM.

Requirements

• Bachelor's Degree in Pharmaceutical Technologies, Pharmacy, Chemistry engineering, or a related field.
• Minimum 5 years of experience in Pharmaceutical and Nutraceutical manufacturing.
• Proven experience in R&D or technical roles involving the design and development of optimal pharmaceutical dosage forms.
• Proficiency in Salesforce CRM and high competency in Microsoft Office.
• Fluent in English; proficiency in other Southeast Asian languages is an advantage.
• Strong negotiation, influencing, and problem-solving skills.
• Ability to work independently with minimal supervision and travel to customer sites as needed.

Preferred Qualifications

• Certification or training in sales, account management, or customer relationship management.

About the Company

Brenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. Headquartered in Essen, Germany, we operate with more than 17,500 experts across approximately 600 locations in 72 countries. Through our global divisions, Brenntag Essentials and Brenntag Specialties, we provide a full range of industrial and specialty chemicals, combining global reach with local agility and a commitment to safety and innovation.