Technical Account Manager

Responsibilities

• Act as the technical owner of assigned accounts, working closely with Key Account Managers to ensure successful delivery.
• Lead and manage end-to-end implementation projects, including timelines, priorities, dependencies, and risks.
• Translate commercial needs into technical requirements, serving as a bridge between business and technology teams.
• Support partners and internal teams on technical topics, escalating and coordinating with stakeholders as needed.
• Monitor product performance and partner adoption to ensure the use of best-in-class tools.
• Manage post-go-live support and track customer journeys through defined success KPIs and action plans.
• Build and maintain comprehensive project documentation and governance.

Requirements

• Proven experience in Project Management, Technical Account Management, or system implementation roles.
• Background in consulting, SaaS platforms, or large-scale system implementations.
• Advanced proficiency in English (written and spoken).
• Advanced proficiency in Spanish (mandatory).
• 100% availability to travel is required.
• Strong problem-solving skills and a customer-centric mindset.
• Ability to manage multiple complex projects simultaneously in a dynamic environment.

Benefits

• Performance-based and attendance bonuses.
• Private pension plan and meal allowance.
• Health, dental, and life insurance.
• Childcare subsidies and scholarship opportunities.
• Discounts on Ambev products.
• WellHub partnership and language/training platforms.
• Casual office and dress code.

About the Company

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. Our Growth Group unifies B2B, DTC, Sales, and Marketing teams to drive digital transformation through products like BEES, our B2B digital commerce platform. We are an exceptional team focused on harnessing new technology to scale growth opportunities globally.