Posted 6 hours ago
Tech Support Voice Process
Adeeba E Services Pvt LtdKolkata, India
Requirements
6 months to 1 year outbound tech support experience, Strong sales and convincing skills, Excellent communication skills, Ability to work US shifts
Skills
Technical SupportSalescustomer service
About the role
Responsibilities
- Handle customer calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate service plans
- Sell technical support plans and relevant software to customers
- Manage and close outbound calls effectively
Requirements
- 6 months to 1 year of experience in outbound technical support
- Proven ability to close sales calls
- Strong convincing and sales skills
- Excellent communication skills
- Ability to work US shifts (8:30pm-6:30am)
- High school diploma or graduation
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
